Privacy Policy
This Privacy Policy explains how CHIMGRUP SRL ("ChimGrup", "we") collects, uses and protects the personal data of visitors to the silicagel.ro website, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national law.
CUI: RO12169063 · Nr. Reg. Com.: J1999000681052 · EUID: ROONRC.J1999000681052
Commercial office: Str. Aurel Vlaicu nr. 152, 400581 Cluj-Napoca, county Cluj
Production site: Str. Crisana nr. 2, 417565 Suncuius, county Bihor
Sales phone: +40722456777 · Production phone: +40259444352
E-mail: office@silicagel.ro
1. What personal data is
Personal data is any information relating to an identified or identifiable natural person (for example name, email address, phone number, IP address). Processing means any operation performed on this data (collection, storage, use, deletion, etc.).
2. What data we collect
We collect personal data only to the extent necessary for the purposes described below:
- Data you provide directly — when you contact us or request a quote (name, company name, email, phone, message content).
- Data collected automatically — technical and browsing information (IP address, browser type, pages visited, visit duration), through cookies and similar technologies, only with your consent for non-essential ones.
3. Purposes and legal basis for processing
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to requests and preparing quotes | Pre-contractual steps / legitimate interest (Art. 6(1)(b) and (f)) |
| Commercial communications (if you request them) | Consent (Art. 6(1)(a)) |
| Traffic and on-site behaviour analysis (Google Analytics, Contentsquare) | Consent (Art. 6(1)(a)) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c)) |
4. Cookies and analytics
The site uses cookies. Analytics cookies (Google Analytics and Contentsquare) are activated only after you give your consent through the cookie banner. Full details are in the Cookie Policy.
5. Who we disclose data to
We do not sell your data. We may disclose it only to:
- providers who support us in operating the site and in analytics (e.g. Google — Google Analytics; Contentsquare — browsing-behaviour analysis), acting as processors;
- public authorities, when required by law.
6. International transfers
Some providers (e.g. Google) may process data outside the European Economic Area. In such cases, the transfer is based on the safeguards provided by the GDPR (standard contractual clauses or equivalent mechanisms).
7. How long we keep data
We keep data only for as long as necessary for the purpose for which it was collected: data from quote requests, for the duration of the commercial relationship and afterwards in line with legal terms; analytics data, according to the settings of the service used. Once these periods expire, the data is deleted or anonymised.
8. Your rights
As a data subject, you have the following rights under the GDPR:
- the right of access to data;
- the right to rectification;
- the right to erasure ("the right to be forgotten");
- the right to restriction of processing;
- the right to data portability;
- the right to object;
- the right to withdraw consent at any time;
- the right to lodge a complaint with the supervisory authority.
To exercise these rights, you can contact us at office@silicagel.ro.
B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, 010336 Bucharest, Romania
Email: anspdcp@dataprotection.ro · Web: dataprotection.ro
9. Data security
We apply reasonable technical and organisational measures to protect data against unauthorised access, loss or disclosure.
10. Minors
The site is aimed at companies and professionals. We do not knowingly collect data from minors. If a parent or guardian believes a minor has provided us with data, they can contact us to have it deleted.
11. Automated decisions and profiling
We do not make decisions with legal or similar effects based solely on the automated processing of your data (including profiling).
12. Changes to this policy
We may update this policy periodically. The version in force is the one published on this page, with the last-updated date indicated above.